Qu'est-ce que les médias sociaux et autres termes clés à connaître ?

Photo de profil de Karen Lin, autrice

Karen Lin

Instagram | 4 septembre 2025

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Social networking sites like Instagram, Facebook, TikTok, and more have taken over everyone’s lives. Admit it—for at least a few hours of your day, these social media apps have a chokehold on you. But just because we use these sites every day doesn’t mean we fully grasp their purpose. So, what is social media?

Social platforms let people connect with others online through messages, photos, videos, and other types of engaging content. Being active on such platforms is a terrific way to stay in touch with people.

But today, social networking isn’t just for people to see what their friends are up to. It’s also an avenue for brands and influencers to reach their niche audience. Social media users also use their favorite apps to keep track of news and current events. In short, social sites have become so much more than just places to be social. It’s terrific for business and marketing, too.

Today, we’ll go through some of the basic terms people use when talking about digital marketing. If you’re a brand that wants to make it big on social apps, keep reading!

A phone screen showing icons of popular social apps like Facebook, Instagram, Snapchat, and Twitter.

Son rôle dans la promotion des produits : Qu'est-ce que le marketing des médias sociaux ?

Brands love to use social platforms to promote their goods and services. But what is social media marketing, and how effective is it for businesses?

Aujourd'hui, les spécialistes du marketing considèrent les sites web sociaux comme un canal médiatique de masse pour le marketing. L'utilisation des plateformes sociales pour entrer en contact avec vos clients est un excellent moyen de faire connaître votre marque et de stimuler les ventes.

These channels allow you to engage with your loyal patrons, hear their feedback, and introduce them to new products. It also lets you address your customers’ concerns in real-time through personalized messages, strengthening your relationship with them.

You can even set up your posts on platforms like Instagram and Facebook to reach your specific target audience. That way, you’ll be reaching the right audience online and achieve all your business goals.

A work desk with a computer screen with the words “Digital Marketing” on it.

Quelle est la plateforme de médias sociaux la plus populaire actuellement ?

If you’re a new digital marketer, you may be asking—what is the most popular social media platform right now? Where should brands be present to reach as many people as possible online?

According to Statista, Facebook is the most popular platform as of October 2023. The Meta-owned app has a whopping 3.03 million active users every month. YouTube is the second most popular, with 2.49 million monthly active users. Meanwhile, WhatsApp and Instagram are tied for third with two million users every month.

Les personnes (et entités) derrière les plateformes

Aside from social website users, plenty of other people “run” this side of the internet. Without them, digital marketing wouldn’t exist. Here are a few of those people and entities:

La célébrité moderne en ligne : Qu'est-ce qu'un influenceur des médias sociaux ?

You might have heard that influencers run the show on platforms like Instagram and TikTok. Whatever they say goes, and the products and lifestyles they promote become the hottest new trend online. But what is a social media influencer to begin with?

Influencers are social networking personalities who have amassed a sizeable following on their platforms. Because of this, they’re highly influential and impactful, especially if they have a good relationship with their audience.

Brands love to tap influencers for their digital campaigns because their posts seem more authentic than traditional ads. These influencers promote a brand on their page and put in a good word for them to their followers. This is terrific if you want to boost brand awareness, generate sales, and drive traffic to your website. It’s even more of a must for brands in the lifestyle space, in niches like fashion, fitness, travel, and more.

A female influencer eating a slice of pizza while filming a vertical video with her iPhone and tripod.

Qu'est-ce qu'un gestionnaire des médias sociaux et que fait-il ?

Some of the most popular jobs in the digital marketing realm include copywriters, graphic designers, and SEO blog editors. But in recent years, community managers have become a popular career, too. What is a social media manager, and what are their responsibilities?

These specialists are exactly what they sound like—they manage social accounts for brands. They plan content calendars and brainstorm ideas for new, interesting posts.

Ils sont également souvent chargés de publier le contenu et de répondre aux personnes qui réagissent aux messages. Certains managers font également office de représentants du service clientèle et aident à répondre aux questions des internautes sur la marque par le biais de messages directs.

After certain digital campaigns, they might also create reports on how certain posts performed. Basically, they run the show and daily operations behind a brand’s social platforms.

A female social manager checking her phone and seeing social networking notifications, like Instagram likes and WhatsApp messages.

Le pouvoir de l'automatisation : Qu'est-ce qu'un robot sur les médias sociaux ?

Online bots often get a bad rap. People immediately think of malicious bots, like those that spam your page with comments or spread misinformation. But not all bots are bad. So, what is a bot on social media that is beneficial for brands?

While hiring a community manager is common for businesses, sometimes, it isn’t sustainable. Big brands get thousands of messages from customers and need to come up with multiple posts per day. This kind of workload isn’t good for just one digital marketing manager. Enter online automation bots.

Through automation, online bots or software can automatically do social networking tasks for brands. These include replying to DMs and posting previously scheduled content. Using automation tools makes things way easier for big businesses with a lot on their plate. These tools are readily available online (but make sure you only work with legitimate ones!).

Other Common, Key Terms You Need To Know When You Run a Social Account

Aside from knowing the definition of social networking, there are also a lot of related terms you need to know. If you want to be active in digital marketing, you’ll need to get the hang of using related online jargon. Here are some of the key terms you might hear in the online community:

Qu'est-ce qu'un pseudonyme ou un nom d'utilisateur dans les médias sociaux ?

Un "pseudo" en ligne est similaire à un nom d'utilisateur. Il s'agit de votre identifiant ultime en ligne et de ce que les gens recherchent sur les plateformes sociales lorsqu'ils vous cherchent. Mais qu'est-ce qu'un pseudo dans les médias sociaux est censé faire pour vous ?

A good handle allows people to remember your brand better. It’s concise but unique and packs a punch, which helps build an image for your brand.

It also makes it easier for people to find your online platforms. You don’t want to choose a handle that has nothing to do with your brand name. Otherwise, you won’t show up on the search results when your customers look for you online. So, you want your handle to be as close to your brand name as possible.

Le plan de match du réseautage social : Qu'est-ce qu'une stratégie de médias sociaux ?

Every brand with an online presence has to strategize their game plan to stand out on the platform. But what is a social media strategy, and how do you craft one for your brand?

To create your online game plan for your brand, you first need to know a couple of things. First, ask yourself what your brand goals are. If you’re a new business, focus on brand awareness. If you’re a bigger brand that wants to grow, shift your efforts to sales conversions. Goals are different per brand, so assess your business’s unique situation and go from there.

Ensuite, vous devez connaître parfaitement votre public cible. Essayez-vous de vous adresser à des clients plus jeunes ou plus âgés ? Voulez-vous communiquer avec des hommes ou des femmes ? D'où viennent-ils ?

When you know these things, start thinking of how you want to go about your online presence. Brainstorm strategies that will allow you to reach your business goals. Your strategy should have key performance indicators so you can see if you’re meeting your goals.

Voici quelques exemples de stratégies en ligne pour les marques :

  • Organisez des concours et des cadeaux avec une composante de partage pour accroître la sensibilisation.
  • Créez un hashtag de marque pour encourager le contenu généré par les utilisateurs et être plus facile à découvrir sur la plateforme.
  • Diffusez des publicités Instagram qui font la promotion des produits les plus vendus afin d'encourager votre public à les acheter sur votre site web.

What Is a Social Media Campaign, and What Are Its Benefits?

To keep it short and sweet, a campaign is a set of cohesive posts strategically planned to promote a brand. These can be ads or organic posts lined up by the brand. Usually, they’re focused on one thing, such as a new collection or an upcoming event.

Mais à quoi sert une campagne sur les médias sociaux ? Ne pouvez-vous pas vous contenter d'un seul message pour promouvoir un produit de temps en temps ?

The reality is that no one will care about your project if you post about it just once. Campaigns amplify a specific subject a brand wants to hype up, like a product launch. It’s a terrific way to get people talking about your brand when you’re cooking up something big. In the later stages, it can also help drive sales and brand loyalty.

Métriques de base 101 : Qu'est-ce qu'une impression sur les médias sociaux ?

There are plenty of social platform metrics out there, from reach to engagement. They’re some of the most used performance indicators among brands. But what is a social media impression?

Online users see your content through the screen a certain number of times, and these are called impressions. It doesn’t count how many people saw it since some people can see a post twice or more. It simply informs you about how frequently your content is served to your target audience.

This metric is good for measuring how effectively you are pushing your ads to your audience. However, it doesn’t measure how well it’s performing in terms of engagement.

Qu'est-ce que l'écoute des médias sociaux par le biais de l'analyse ?

Analytics and online listening tools are all the rage in today’s world of big data. But what is social media listening, and what can it do for your business?

L'écoute sociale est le processus qui consiste à utiliser des outils d'analyse pour se concentrer sur les conversations dans l'espace en ligne. Les outils d'écoute sont très utiles pour évaluer le succès de votre marque à plus grande échelle. Vous pouvez les utiliser pour voir ce que les gens disent de votre marque sur les différentes plateformes afin de vérifier le sentiment du public. Vous pouvez également l'utiliser pour rechercher des tendances que vous pourrez exploiter dans vos projets à venir.

Qu'est-ce qu'un audit des médias sociaux et qui le réalise ?

Lastly, we have “What is a social media audit?” Put simply, an audit is an assessment of a brand’s current social platform presence. It’s a comprehensive look at what kind of content they put out and how it’s faring. They use the learnings from this audit to improve their online persona moving forward.

Community managers, digital marketing agencies, and sometimes marketing managers themselves usually conduct audits. It’s a great way to thoroughly see how your brand is performing online and what you can improve on.

Les réseaux sociaux jouent un rôle essentiel dans la santé de la marque d'une entreprise

If you run a brand and you want it to go big, being active on social platforms is a no-brainer. It’s an excellent way to reach your target audience and promote your products and services to them. You can also use it as a marketing tool to improve your brand image and relationship with your customer base.

Maintenant que nous avons répondu à votre question brûlante "Qu'est-ce que les médias sociaux ?", il est temps de passer aux choses sérieuses. Votre prochaine tâche ? Aller en ligne et développer votre page.

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