Cómo ponerse en contacto con Instagram en caso de problemas de acceso y seguridad

Looking for help online about how to get help from Instagram sounds like a bad joke in more ways than one. Especially when you’re having login and security issues with your account, knowing how to contact Instagram should be as easy as dialing an emergency number, right? If you’re already familiar with Instagram’s Help Center, then the answer is a conditional “Yes.” It’s conditional because navigating the Help Center can be tricky sometimes.

Sure, you can just type whatever question you have. Getting the right answer on your first try is the tricky part. As with most things in life, it’s always better to prepare for the worst. Explore the Help Center when you have time. We have also prepared this guide to help you with common login and security problems.

Cómo ponerse en contacto con Instagram para solicitar ayuda

While there’s no direct way to contact Instagram for help by email, chat, or phone, Instagram’s Help Center provides a full suite of solutions for common issues users may experience. When you’re having login and security problems, here’s a quick guide to how to contact Instagram for help.

Siga estos pasos para acceder al Centro de ayuda a través del navegador:

1. On your desktop or mobile browser, go to Instagram Help Center.
2. From the menu on the left, click Privacy, Security and Reporting to expand it and see more options.
3. You can manage your privacy settings and login and passwords, learn how to submit reports for various issues, and find ways to resolve impersonations.

Sigue estos pasos si utilizas la aplicación:

1. Go to your profile, tap the menu in the upper right, tap Settings.
2. Desplácese hacia abajo y pulse Ayuda.
3. Pulse Ayuda de privacidad y seguridad.
4. Seleccione el problema para el que necesita ayuda y siga las instrucciones.

Cómo contactar con Instagram para recuperar mi cuenta

You may need to know how to contact Instagram to get your account back if you forgot your password, lost access to your email address or phone number, or if somebody hacked your account.

Cómo ponerse en contacto con Instagram si cree que alguien ha pirateado su cuenta

Debes tomar medidas inmediatas para proteger tu cuenta si no puedes iniciar sesión y crees que alguien la ha pirateado. Saber cómo ponerte en contacto con Instagram de la forma correcta te ayudará a recuperar el acceso a tu cuenta lo antes posible. Hay varias vías que puedes probar.

On your desktop or mobile browser, visit the Request Instagram Support page. Click on “My account was hacked” and click “Next.” Enter your username, phone number, or email. And then follow the on-screen instructions.

If somebody attempts to hack your account and changes your email address, you should also receive an email from security@mail.instagram.com. The email will tell you that your email address was changed and provide a special link you can click to reverse the email change and secure your account. If your password has already been changed, as well, you may not be able to undo the email change. When this happens, you should try other account recovery steps, which are outlined below.

Puedes realizar todos los pasos de recuperación sugeridos para aumentar tus posibilidades de recuperar tu cuenta y asegurarla.

Cómo ponerse en contacto con Instagram para obtener un enlace de inicio de sesión

A continuación te indicamos cómo ponerte en contacto con Instagram si necesitas un enlace de inicio de sesión para recuperar el acceso a tu cuenta.

1. If you need to reset your password, you can use the direct password reset form to get a login link.
2. To request a login link via the login screen, tap “Get help logging in” for Android or Forgot password?” for iPhone or web browser.
3. Enter the username, email address, or phone number associated with your account, then tap Next. If you don’t have access to any of these, enter the login information you most recently used, then tap “Can’t reset your password?” below the Next button and follow the on-screen instructions.
4. Rellena el captcha para confirmar que eres una persona real (recuperación sólo a través de la web).
5. Select either your email address or phone number, then tap Next.
6. Haga clic en el enlace de inicio de sesión que aparece en su correo electrónico o en un mensaje de texto (SMS) y siga las instrucciones que aparecen en pantalla.

Cómo solicitar asistencia si no puede recuperar su cuenta con el enlace de inicio de sesión

If the login link isn’t working or you don’t have access to the email address or phone number the link was sent toto, you can request for a security code instead. Here’s how to contact Instagram to request a security code if you’re using an Android device:

1. On the login screen, tap “Get help logging in” below “Log in.”
2. Enter the username, email address, or phone number associated with your account, then tap “Can’t Reset Your Password?” If you have more than one Instagram account, select the account you’re having trouble logging into first, then follow the on-screen instructions.
3. Pulse "¿Necesita más ayuda?" y siga las instrucciones que aparecen en pantalla.
4. Select either your email address or phone number, then tap “Send security code.”
5. If you don’t receive a security code, tap “I can’t access this email or phone number” below “Send security code,” then follow the on-screen instructions.

Sigue estos pasos para solicitar un código de seguridad para un iPhone:

1. From the login link screen, tap “Can’t Reset Your Password?” below “Send login link.” Select either your email address or phone number, then tap “Send security code.”
2. If you don’t receive a security code, tap “I can’t access this email or phone number” below “Send security code,” then follow the on-screen instructions.

Cómo ponerse en contacto con Instagram Para gestionar un único inicio de sesión para varias cuentas

Instagram anteriormente permitía un único inicio de sesión para varias cuentas de Instagram . Aquí tienes la información básica que necesitas saber para ponerte en contacto con Instagram y gestionar varias cuentas con un único inicio de sesión.

If you’re still using a single login for multiple accounts, you can continue doing so. You can also opt to remove an account from your single login, but keep in mind that you won’t be able to add it back. You also won’t be able to add a new account to your single login.

When you change your password for your single login, the new password will apply to all the accounts linked to the single login. You need to remove an account from the single login if you want to change the login details for this particular account.

Siga estos pasos para eliminar una cuenta de un inicio de sesión único:

1. Inicie sesión en la cuenta Instagram que desea eliminar.
2. Vaya a su perfil y pulse Editar perfil.
3. Desplácese hasta la parte inferior y pulse Configuración de la información personal.
4. Under Account settings, tap Accounts.
5. Pulse Eliminar junto al perfil que desea eliminar.
6. Tap Continue, then tap Remove [name of Instagram account].

After you remove an account from your single Instagram login or if you change the password on an individual account linked to that single login, you won’t be able to add it back. You need to use the new password for this individual account to log in. Take note that each account associated with a single login will also keep its individual passwords, which you can continue to use to log into each of them.

While you can no longer use a single login for multiple accounts, you can link up to five Instagram accounts using one email address.

Cómo ponerse en contacto con Instagram sobre una cuenta desactivada

Non-compliance with Instagram’s Community Guidelines may get your account suspended or disabled, especially if you commit repeat offenses. Accounts are often disabled “ due to repeat intellectual property violations or for sharing fraudulent or misleading content.”

Cuando intentes conectarte, verás un mensaje que dice que tu cuenta ha sido desactivada. A continuación te indicamos cómo ponerte en contacto con Instagram si tu cuenta está desactivada:

1. If you think your account was disabled by mistake, you can send a request for a review of the decision. Open the app, enter your username and password, and follow the instructions.
2. If your account was disabled for repeatedly violating intellectual property guidelines or sharing fraudulent or misleading content, you’ll need to fill up an Instagram contact form specifically for this issue.

If you’re unable to log in and don’t see a disabled message from Instagram, you can request for Instagram support for the following potential issues:

• Mi cuenta ha sido pirateada
• He olvidado mi contraseña
• El código de inicio de sesión se envió a un número de móvil o correo electrónico al que no tengo acceso.
• Someone used my name, photos or information to create a new account
• Mi cuenta ha sido desactivada
• Otra cosa

You may also experience login issues if your account was deleted. If this is the case, there’s no way to restore your account. You can use the same email address to create a new account, but your previous username may or may not be available.

Cómo proteger su cuenta

Knowing how to contact Instagram quickly will help you find the right solution to your login and security issues. If you think somebody attempted to hack your account but you’re still able to log in, take extra precautionary measures and secure your account by doing any or all of the following:

• Cambia tu contraseña o solicita un correo electrónico para restablecerla.
• Active la autenticación de dos factores para añadir otra capa de seguridad.
• Comprueba la configuración de tu cuenta para asegurarte de que tu dirección de correo electrónico y tu número de teléfono son correctos.
• Ve al Centro de cuentas y elimina las cuentas vinculadas que no reconozcas.
• Revoque el acceso a cualquier aplicación sospechosa de terceros y sepa cómo eliminar aplicaciones de terceros.
• No olvides cerrar la sesión en Instagram después de utilizar un dispositivo compartido.

Sepa cómo ponerse en contacto rápidamente con Instagram y dónde encontrar recursos útiles

If you’re a true-blue Instagrammer and especially if you have a brand on the platform, you should be more than familiar with the different available options for how to contact Instagram.

A professional Instagram account often requires tighter security because you would have a lot more to lose if you lose access to your page. Personal accounts, on the other hand, typically need greater privacy. Always err on the side of caution when it comes to keeping your social media accounts secure.

You can learn more about practically anything Instagram-related on Path Social’s resources page. Access to all the articles is absolutely free. You don’t need to sign up for an account or provide your Instagram information to browse the extensive list of topics. All the articles provide links to more, reliable resources. You can be sure that you’re getting credible and useful information.

Path Social is a known expert in Instagram growth strategy. The company has helped tens of thousands of clients achieve consistent and lasting growth. Path Social’s precise audience targeting capabilities are made possible by their advanced, proprietary AI technology. The technology allows them to track down the most suitable audiences for any brand, whatever niche they’re in.

Path Social también cuenta con un equipo interno de especialistas en redes sociales y una gran red de personas influyentes de diversos sectores. Trabajan junto a las marcas para promocionar contenidos entre su público objetivo.

Únete a Path Social para hacer crecer tu marca con seguidores reales que estén realmente interesados en lo que ofreces. Puedes estar seguro de que llegarás a nuevos seguidores potenciales cuyos intereses coinciden con los tuyos.

Con la confianza de más de 20 000 Instagram de todos los sectores y nichos, Path Social tu mejor opción para lograr un crecimiento duradero y gratificante. ¡Empieza hoy mismo a crecer y a ganar Instagram !