IG Notifications Not Working: A Troubleshooting Guide

Instagram is one of the most popular social networking sites, with around 1 billion active users. The platform’s popularity stems from its adaptability, allowing users to share content and build online connections. Although Instagram has a web interface, its mobile app remains the best way to access all its features. 

The Instagram app keeps users updated on account activity by sending notifications. Notifications are crucial because they alert users to new activities like likes, comments, and shares. However, users may run into issues sometimes with IG notifications not working. 

Additionally, some users have experienced problems with Instagram sound not working during video playback, leading to frustration. Many users have also reported that their Instagram notification disappeared, leaving them unsure if they missed important updates. This blog post will explore the possible causes of these problems and offer solutions.

Why Are My IG Notifications Not Working?

If you are wondering why Instagram notifications are not working, there could be a number of reasons. Sometimes, it is because of the algorithm changes, internet connection, or even your device’s operating system.

Some users experience issues with Instagram messages not showing up in their inboxes, post notifications not coming through, or app updates. If you’re wondering, “Why doesn’t Instagram send me notifications?” it could be any number of things. We’ll cover a few reasons why Instagram notifications are glitching, along with their workable solutions.

How To Fix Common Issues With Instagram Notifications Not Working

If you’re wondering how to fix Instagram notifications not working, don’t worry—there are several methods you can try. Maybe you turned on Instagram Quiet Mode to reduce distractions and need a reminder on how to turn it off. Fix the problem on both Android and iOS devices by checking your settings, updating the app, or restarting your device. Instagram Quiet Mode silences notifications for a set period, so double-check if you have it turned on.

Instagram DM Notifications Not Working — Push Notifications

Disabling push notifications is a common contributing factor to Instagram DM notifications not working. People might turn off this setting to save data usage or just to manage apps on their phones. However, Instagram users who don’t enable Instagram notifications may discover that their alerts do not work.

Whether you’re on an iPhone or Android device, you’ll want to be sure your Instagram push notifications are on. When you enable Instagram notifications, you can ensure you don’t miss out on anything. Get real-time updates on likes, comments, and new followers to improve your interaction with the service.

To ensure you receive notifications, follow these steps to enable push notifications:

1. For iPhone:
   • Go to Settings > Notifications.
   • Find and tap Instagram.
   • Toggle on Allow Notifications and customize your alert settings.
2. For Android:
   • Open Settings > Apps > Instagram.
   • Tap Notifications and enable Show notifications.
   • Adjust your notification preferences.

Enabling these settings ensures you get real-time updates on your Instagram activity.

Why Are My Instagram Notifications Delayed? Try Clearing Your App Cache

Push notifications may be delayed or fail to work due to broken cache data in the Instagram application. This can also be seen sometimes when user’s Instagram notifications disappear from their home screen. Users who clear Instagram cache data tend to see a fix to the problem. This simple but efficient technique can fix bugs without having to reinstall Instagram.

Clearing the Instagram app’s cache in your device’s settings regularly can improve its speed. This routine upkeep helps keep everything running smoothly. For your iOS device, follow these steps:

1. Tap Settings
2. Go to General > iPhone Storage
3. Locate Instagram and select it
4. Tap Offload App
5. Once it is offloaded, tap to re-download the app

On Android devices, follow these steps:

1. Tap the Settings app on your Android device.
2. Scroll down and select Apps or Application Manager, depending on your device.
3. Find and tap on Instagram from the list of installed apps.
4. In the App Info screen, tap on Storage or Storage & cache.
5. You’ll see two options: Clear cache and Clear storage or Clear data. Tap on Clear cache.
6. When the confirmation prompt appears, tap OK to clear the Instagram cache.

My Instagram Notifications Are On but Not Working — Update Instagram App

Are you experiencing an issue where Instagram notifications are on but not working? It might be due to a recent app update. To fix this, make sure you have the latest version of Instagram installed.

Check the app store for updates often to ensure you have the most recent version of the Instagram app. Updating the app gives you access to its latest features, bug fixes, and enhancements. 

Additional Solutions for Resolving Instagram Notification Issues

Sometimes, the problem lies beyond an outdated application or built-up cache. If the previous remedies don’t work, you may need to check for advanced settings in your device or app.

Instagram Notifications Not Working iPhone? Check Your DND Setting

If your Instagram notifications are not working on your iPhone, check your device’s “Do Not Disturb” (DND) setting. If this option is mistakenly activated, it might silence all incoming notifications, including those from Instagram.

Turning off the “Do Not Disturb” feature will ensure you receive all alerts promptly, including those from Instagram.

To turn this setting off, follow these steps:

1. Access your device’s Settings.
2. Select “Focus,” then “Do Not Disturb.”
3. Turn off Do Not Disturb. After turning it off, your device will receive alerts again.

Switch Off Low Power Mode

Turning off low power mode will improve your notification delivery. This update removes constraints on background processes, ensuring prompt delivery of Instagram notifications.

To turn off low power mode on your iOS mobile device, do as follows:

1. Go to your device’s settings.
2. Enter ‘Battery’ in the search bar.
3. Select Low Power Mode.
4. Toggle it off.

Turning off Power Saving Mode on Android varies depending on the phone. Here are general instructions:

1. Access the drop-down panel by dragging it down from the top of the screen.
2. Find the power-saving mode.
3. Switch off the power-saving mode.

Alternatively, you can go to Settings, search for “power saving,” and turn it off. The specific steps can differ slightly based on your Android device’s manufacturer.

Why Are My Instagram Notifications Not Working? Check Your Background App Restrictions

Background app restrictions can delay notification reception, affecting certain devices and disrupting alerts. Limiting cellular data for apps running in the background saves on data usage but can also limit notifications. If your phone is using minimal background data, this might delay or prevent Instagram notifications from coming through.

Adjust your device’s settings to allow Instagram to run in the background to improve real-time alerts. This ensures that alerts continue to come in so you can always know what’s happening with your account.

1. Go to Settings and click on General.
2. Click on Background App Refresh.
3. Choose either Wi-Fi or Wi-Fi & Cellular Data.

Contacting Instagram Support To Fix IG Notifications 

Contacting Instagram support is one of the most effective measures users can take when they have Instagram notification issues. The support team can help resolve any problems that prevent notifications from functioning properly. These issues include technical glitches, account-specific problems, or broader system concerns.

Before contacting Instagram Support, users should check out the in-app or online help section for answers to frequently asked questions. Instagram’s help section includes FAQs and in-depth tips covering various subjects, including notifications settings and how to manage them. You can find this information in the Instagram app “Settings” or the Instagram Help Center on the web. 

Instagram users looking for immediate assistance can submit support requests. They can access links or prompts in the help center to guide them through reporting a problem or contacting assistance. Additionally, they can explain their concerns by filling out a contact form or emailing.

Instagram’s official social media pages frequently update users and address questions. However, these social media channels may be less responsive than the app or website’s official help channels.

When calling customer service, it is essential to provide specific details. Users should document the start time of the issue and previous troubleshooting attempts. If you want quick help from the support team, make sure you’re communicating clearly and concisely.

Instagram Support’s response time can vary as the platform caters to a massive user base. Users should be patient and follow up with their support requests if necessary to have them resolved quickly.

Word of Advice for IG Notifications Not Working

Users must continuously monitor and adjust their settings to receive notifications. This includes keeping up with platform changes and device settings.

It is important to check notification settings frequently to prevent any disruptions caused by platform updates. These updates can sometimes cause issues with notification features. By keeping up with the recent changes and adjusting settings accordingly, users can ensure maximum efficiency on the platform.

Frequent monitoring also allows users to identify and fix any misconfigurations that may have occurred over time. Software upgrades, new apps, and accidental configuration changes can sometimes cause notifications to stop working. Users can address issues by monitoring and adjusting settings and receive uninterrupted notifications for likes, comments, and other interactions. Continuous monitoring allows users to adapt to Instagram and other social media apps for teens. 

Frequently Asked Questions

How to resolve notifications not working

If your Instagram notifications are not working on your iPhone, you should be sure to check your phone’s notification settings. Go to Settings > tap Notifications > scroll to Instagram > toggle on ‘Allow Notifications.’

Additionally, check the settings within your Instagram app to ensure you haven’t paused all IG notifications. Tap your profile icon in the bottom right corner, then tap the hamburger menu in the top right corner. From here, go to Settings and Privacy> tap Notifications > toggle off ‘Pause all.’ This will ensure that your notifications come through.

Boost Your Social Media Presence With Path Social

There could be several reasons why you are experiencing issues with notifications. With the increasing number of users on the app, it is becoming more common for notifications to malfunction or crash. If basic troubleshooting steps fail, restart the device or reinstall the app. Updating to the latest operating system version fixes bugs that may affect receiving notifications.

Now that you know why IG notifications aren’t working, work on your Instagram growth. At Path Social, our mission is to help you achieve your social media goals. We understand the constantly evolving digital landscape and tailor our strategies to meet your requirements. Whether you’re a business or Instagram influencer, let us help you establish and enhance your online presence. 

We provide comprehensive social media services, including content optimization, audience engagement, and data-driven analysis to maximize your impact and influence.

Are you prepared to advance and expand your online influence? Contact us now and start growing and gaining Instagram followers with Path Social today!